Thompson Zihuatanejo, A Beach Resort, By Hyatt, Zihuatanejo - Reviews, Room Options & Prices 2025

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About the Hotel

Playa La Ropa S/N, Zihuatanejo, Mexico, 40880

Thompson Zihuatanejo, A Beach Resort, By Hyatt stretches along 0.2 miles of private beach on Mexico's premier swimming beach, Playa La Ropa. This 5-star hideaway features terracotta-tiled villas merged with coconut palms and tropical gardens, offering three outdoor pools, six spa treatment rooms, and exclusive beachfront buyout options.

Villas with Private Pools

Newly renovated one-, two- and three-story villas at Thompson feature private terraces and plunge pools. Each room includes Bluetooth speakers, flat-screen TVs, air conditioning, and mini-bars.

Regional Dining Experiences

Two restaurants serve Pacific-Mex cuisine with ingredients sourced daily from the surrounding region. The bar offers handcrafted seasonal cocktails, while La Cava wine cellar hosts exclusive tasting menus.

Pools and Beach Amenities

Two adult pools and one family pool complement the fitness center and spa services. Beach amenities include teak lounge chairs, palapas, and complimentary sunscreen, while nearby activities feature sport fishing, snorkeling, and windsurfing.

Airport and Attractions

Thompson Zihuatanejo sits 9.5 miles from Ixtapa-Zihuatanejo International Airport. The resort provides access to Park Bio Zihua (0.5 miles), Archaeological Museum (1.5 miles), and Paseo del Pescador.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool Side King Suite

Max:

2 persons

51 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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King Room

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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King Room

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Getting around

A guide to all available transportation options

City Center

Zihuatanejo700 ft

Airports

Ixtapa-Zihuatanejo International (ZIH) 8.6 mi

Lazaro Cardenas (LZC) 65.7 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Private beach
Currency exchange

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Tennis court
Golf course
Yoga class
Fishing

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Happy hour

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness center
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

Playa La Ropa S/N, Zihuatanejo, Mexico, 40880

Map view

Playa La Ropa S/N, Zihuatanejo, Mexico, 40880

City landmarks

Museums

Archaeological Museum of the Costa Grande

1.6 mi

ZihuatanejoMexico

Zihuatanejo Bay

5100 ft

Playa la Ropa

Partenon del Negro Durazo

3200 ft

Av. Escenica Las Gatas

Park Bio Zihua

3100 ft

Paseo de La Bahía 73

Cerro Del Vigia

3400 ft

Beach

Playa las Gatas

1.6 mi

Zihuatanejo

Bahia de Zihuatanejo

5100 ft

Playa las Gatas

Playa Libre

4800 ft

Principal

4800 ft

Church

Our Lady of Guadalupe Parish

5300 ft

ZihuatanejoMexico

Paseo de Pescador

1.5 mi

Shopping Area

Casa Marina

1.1 mi

ZihuatanejoMexico

King's Reef

1.4 mi

Avenida Cuauhtemoc #16 Col. Centro

Suazo Art Gallery

1.2 mi

underwater at Zihuatanejo Bay Las Gatas Beach

El Rey de Reyes

1.8 mi

Apdo. Postal 310

Picante Catamaran

2.0 mi

Guerrero

El Limon Park

2.2 mi

Playa Larga Zihuatanejo

2.7 mi

La Chole

Xihuacan Museum and Archeological Site

4.2 mi

Nearby

Beach

La Ropa Beach

300 ft

Restaurants

Ceniza

100 ft

Carretera Escenica S/N

Hao

200 ft

Carretera Escenica S/N. Playa La Ropa Thompson Zihuatanejo

Paty's Marimar

700 ft

Playa La Ropa

Amalia Sofia Restaurant Bar Hotel Villas Azucenas

500 ft

Mza 03 Calle 1 Calle 1 Manzana 03 Lote 11 - D

Dona Prudencia

700 ft

Playa La Ropa

LOOT: A Surf and Lifestyle Store

800 ft

Playa La Ropa 55 Suite 1

La Cantinita de Zihua

700 ft

Avenida 5 de Mayo 21 Bajando Por La Fuente de los Delfines

El Gringo Gordo

2100 ft

Caracolito Playa la Ropa

Sixtino's

2400 ft

Playa la Ropa 109 Colonia la Ropa

La Perla

2700 ft

Playa la Ropa Zihuatanejo

Trattoria da Gianni

1200 ft

Calle Playa La Ropa S/N

Restaurante Arena

2700 ft

Calle Caracolito

Sotavento Beach Club

2900 ft

Col. Playa La ropa Sotavento Resort and Villas

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

9.2

Location

9.8

Service

8.8

Dining

8.8

Jane

United States of America, March 2025

5.8/10

My stay at the Thompson Zihuatanejo was mostly a wonderful experience, though the dining options could use a bit more variety. The location on Playa La Ropa was stunning, and I had a beautiful view from my room. However, the service during meal times was disappointing at times and could be improved. Overall, I loved the atmosphere and the luxurious touches throughout the resort.

Rooms

10.0

My room was spacious and well-designed, with stunning ocean views, an outdoor living space, and a private infinity pool. It truly felt like a luxurious getaway.

Service

7.0

While the staff was generally accommodating and friendly, the service at the restaurants was slow at times, which impacted my dining experience.

Location

10.0

Nestled right on Playa La Ropa, the location is perfect for enjoying the beach without large crowds, giving a picture-perfect view from the resort.

Dining

8.0

The food was tasty and authentic, but I found the dinner menu to lack variety. I would have loved to see more traditional Mexican options.

Facilities

9.0

The resort facilities, including the three pools, were clean and well-maintained, and the beach access was a major plus. The option for room service was handy for my family with young kids.

David

United States of America, March 2025

6.0/10

I had a great time at Thompson Zihuatanejo, but there were definitely some hiccups. The resort itself is stunning, with beautiful views and comfortable rooms. However, the organization during my wedding day was a bit chaotic, which left me feeling frustrated. Overall, I enjoyed my stay and would recommend it, but with some reservations about special events.

Rooms

9.0

I loved the contemporary design and comfort of the rooms. The swim-up suites were amazing with great views, though I had a minor issue with the sliding door not locking. Maintenance was prompt, but the problem persisted.

Service

8.0

The staff were incredibly friendly and attentive. Juan at the beach was always ready to help, and the bar staff were fantastic, making sure I never went thirsty. However, I felt a lack of communication during my wedding day.

Location

10.0

The resort is perfectly situated on a clean beach with minimal vendors around, which was great. Having direct beach access made it easy to relax and enjoy the ocean views.

Dining

9.0

Dining options were a highlight! The food was authentic and tasty, with a great breakfast menu. I particularly loved the creative ideas for breakfast but found the dinner scene a bit loud for my taste.

Facilities

8.0

The facilities were well-maintained and offered a ton of options. I appreciated having room service and the beautiful pool area, but I would’ve liked more activities on-site for rainy days.

Henry

United States of America, January 2025

6.8/10

My stay at Thompson Zihuatanejo was a blend of amazing scenery and some unexpected hiccups. The lovely beach made my days good, while the service was genuinely warm and attentive. However, I did encounter some issues like inconsistent maintenance and the lack of quality coffee, which dampened my experience a bit. Overall, with its stunning location, the hotel has a lot to offer but needs to sort out a few details to reach its full potential.

Rooms

7.0

My room was gorgeous and modern, but I did face some maintenance hiccups, like a non-working entry door lock and a blackout curtain that kept falling down.

Service

9.0

The staff were fantastic and super friendly, consistently going out of their way to make my stay better.

Location

10.0

The Thompson is perfectly situated right on Playa La Ropa, which is undoubtedly the best beach in Zihuatanejo, with stunning views and warm, calm waters.

Dining

8.0

The food was excellent overall, but I was disappointed with the limited breakfast options this time compared to my last visit.

Facilities

7.0

The amenities offered, like room service and valet parking, were great; however, the lack of in-room coffee-making facilities was a bit of a letdown.

Jerry

United States of America, December 2024

6.8/10

I just returned from an very nice stay at Thompson Zihuatanejo! The resort was stunning, with amazing beach views and a very welcoming atmosphere. I enjoyed the personalized service from the staff, although the checkout process could be streamlined a bit. Overall, this trip was everything I could have hoped for! 🌴✨

Rooms

10.0

I stayed in a beach suite with a amazing view of the ocean, and the plunge pool was the cherry on top. Everything in the room was pristine and well-designed, providing a sense of tranquility.

Service

10.0

The staff went above and beyond, making me feel at home. Juan at the beach was really good and quickly became my favorite. I felt like part of the family! 😊

Location

9.0

Nestled right on La Ropa Beach, the location was perfect for relaxing and enjoying the ocean. Getting into town was easy, though it required a short taxi ride.

Dining

10.0

The food was delicious and varied, with standout options at Hoa restaurant for breakfast and lunch. I appreciated that the staff remembered my favorite orders by the end of my stay.

Facilities

9.0

The pools were never crowded, and the beach service was fantastic. I didn't use the gym or spa, but overall, the amenities were great.

Brian

United States of America, December 2024

5.6/10

My stay at Thompson Zihuatanejo was absolutely amazing. The location right on Playa La Ropa is amazing, and I really appreciated the staff's attentive service throughout my visit. While the food was generally excellent, I found some menu options a bit adventurous for my taste. Overall, it was a luxurious experience that I can't wait to repeat!

Rooms

10.0

The rooms were beautifully designed with modern amenities, and I especially loved my lagoon view. The comfort and cleanliness were great, making my stay very enjoyable.

Service

10.0

The staff members were incredibly professional and friendly, making me feel welcomed. From the waitstaff to management, they were always ready to assist.

Location

10.0

Situated right on the best beach in Zihuatanejo, the resort boasts easy access to the sands and a stunning view of the bay. It felt perfectly secluded yet conveniently close to the local area.

Dining

9.0

Dining was generally a pleasant experience, featuring a diverse menu. However, I wished for a more casual beach menu as some dishes were a bit too sophisticated for my beachside cravings.

Facilities

9.0

The facilities were well-maintained, and I enjoyed the options for room service and the lovely pool area. Minor connectivity issues at night were the only downside.